Privacy Policy

Last updated: January 25, 2025

Introduction

ePaaS ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

We collect information you provide directly to us:

  • Account information (name, email, company)
  • Transaction data and payment information
  • Communications with our support team
  • Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our Service
  • Process transactions and send related information
  • Respond to your comments and questions
  • Send technical notices and security alerts
  • Improve our Service and develop new features

3. Information Sharing

We do not sell your personal information. We may share your information with third parties only in the following circumstances: with your consent, to comply with laws, to protect our rights, or with service providers who assist in our operations.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.

6. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure of your data
  • Object to processing
  • Data portability
  • Withdraw consent at any time

7. Cookies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our Service is not intended for use by children under the age of 16. We do not knowingly collect personal data from children under 16.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact our Data Protection Officer at: privacy@epaas.io